Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

You're only eligible for a return, if the product delivered is wrong or damaged.

To start a return, you can contact us at orders@themountaintribe.com. Please note that returns will need to be sent to the following address: Plot no 538, Sector 8 IMT Manegar, Gurugram, 122052

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at orders@themountaintribe.com.